MANY MAY BE ASKING IF LISTING PHOTOS FEATURE THE ACTUAL STONE A CUSTOMER IS GOING TO RECEIVE WITH HIS ITEM.
I actually wanted to make this post long time ago, but it really appeared that everyone was getting it no problem and no additional clarification was needed.
Well... That was until a few days ago...
Somehow I am really happy with the people who come to my shop on Etsy. Most of them kind, polite, sometimes funny and understanding especially of my situation with the chronic illness when I am not able to work for some time and this causes delays and affects the timing of how fast/slow I am able to ship their orders...
But occasionally I am amazed at the level of absolute ignorance and the depth of the anger a few individuals I have come across demonstrated when they encountered a problem with their order and how they decided to approach the situation.
It almost looks like that out of every 300 nice people and decent people I meet one that is just off the charts: I am not surprised they would want to kill me over gettin their refund althogh they are absolutely not eligible for it according to the most basic principles of how returns work.....
This person is furious and out of her right mind because of something that is supposed to be obvious, and so far has not created much problem at all since a lot of people understa that I cannot photograph and list each individual stone and keep the prices at the same level. I will have to spend so much time per a single listing that I would have to factor in the final price and it probably will double ....
So, I would like to say it once and for all:
LISTING IMAGES SHOW VERY SIMILAR STONES AS THE ONES THAT WILL BE USED TO MAKE YOUR PIECE OF JEWELRY.
Unless specified otherwise. For instance large cabs have to be listed individually, because they are really one of a kind and each one cannot have even a very similar to it stone.
ALL STONES OVER 3CT ARE LISTED WITH THEIR ACTUAL PHOTOS.
Also, keep in mind that there are at least 3-4 or more different opals (mostly this concerns opals - Moissanite looks more or less the same for each color although it has its own issues with photo discrepancies) that are included in a single listing to show more variations of possible similar stones that are grouped together usually by the brightness or the amount of red colored fire in an opal.
Another important part of getting the opal you want or can afford at the time is that I offer 2 variations of black opals in the drop down menu: one is the top quality grade, rare brightness, AAAA opals offered at a higher price and another option representing opals that are not as bright, have less red in them or if there is red it is of darker shade.
The second variation of color is still a good opal, but it is not as stunning as the best quality grade opals.
Both variations of coloring are shown throughout the listing photos in hopes that this will be very clear to everyone what opal color variation is pictured. Plus to be safe, I link pictures to their menu option, so there can be no doubt what is being purchased when one of the options is selected.
Well... Turns out that all those options, quality grade variations accompanied by photos illustrating each choice as clear as day can land me in the Hollywood police department.... LOL.